Frequently Asked Questions

We currently ship to UK addresses only. We are unable to process orders for international destinations at this time.

You will receive a confirmation email once your order has been successfully placed and payment processed. If you do not receive this within a few hours, please check your spam folder or contact us at contact@bloompadel.com.

Contact us as soon as possible at contact@bloompadel.com or +44 7418 611619. We will do our best to accommodate changes, but we cannot guarantee modifications once an order has entered processing.

Shipping is free on all orders. No minimum spend is required.

Orders are dispatched within 1 to 2 business days. Delivery takes a further 3 to 5 business days after dispatch.

Yes. Once your order has been dispatched, you will receive a tracking number to monitor your delivery through the carrier's website.

Orders placed on weekends or public holidays are processed on the next available business day.

You have 30 days from the date of delivery to request a return.

Contact us at contact@bloompadel.com or +44 7418 611619 before sending anything back. We will provide return instructions within 2 hours during business hours (Monday to Friday, 9:00 AM – 5:00 PM UK time). Items sent back without prior authorisation may not be accepted.

Items must be unused, unaltered, and returned in their original packaging with all tags and accessories included.

Once we receive and inspect the returned item, refunds are processed within 2 business days. Additional time may be required for your bank or payment provider to reflect the amount.

Contact us immediately at contact@bloompadel.com with your order number and photos of the item. We will resolve the issue as a priority.

We are the official UK distributor for AMA Sport. We visited their manufacturing facility directly and assessed quality firsthand before agreeing to carry their range. Every racket in our store has been vetted by our team personally.

Yes. Our range covers different levels of play. If you are unsure which racket suits you, contact us and we will help you find the right option.

We are available Monday to Friday, 9:00 AM to 5:00 PM UK time. We respond to all enquiries within 2 hours during business hours.

Email: contact@bloompadel.com
Phone: +44 7418 611619
Address: Unit 14, 4-5 Lochside Way, Park, Edinburgh EH12 9DT, United Kingdom